JAMIE Z
My feedback
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1st ranked
An error occurred while saving the comment An error occurred while saving the comment JAMIE Z
commented
So many people want their old (classic) AOL back. I do not like the new format with the attachments at the bottom. It is confusing to recipients (and to the senders, too)! I have to make sure that I tell recipients to look at the bottom of the messages for the attachments, and it also makes it very confusing when multiple senders have attached items in the message--they have to go to the bottom of all of the messages to find the latest attachment I added. Also, I miss the font, size, and color choices we had for the messages. Very limiting. Also, once when I signed in, I was missing 100 messages (really!) I had to pay for an account so that I could work with a tech person so my messages could be retrieved.
An error occurred while saving the comment JAMIE Z
commented
I hate how attachments now show up in the e-mail messages. They are difficult to locate, particularly when there are several individuals working as a team to edit a document.
An error occurred while saving the comment JAMIE Z
commented
Yes! I agree. I just discovered that I had 3 weeks' worth of mail disappear. Customer service said I had to get a subscription to be able to have a Technician help me. I had tried using the Chat, which took me in a circle and didn't give any options. I also tried calling. Since it's AOL's problem, they need to have a way for all users to get a solution. I ended up getting the Basic Plan, and the Technician pushed a button and retrieved my e-mail. But, I felt like I was extorted. AOL needs to have a way for "free" users to resolve issues. The Chat was useless, telephone options were also useless until I spoke with Customer Service and paid for a plan.
JAMIE Z
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121st ranked
An error occurred while saving the comment JAMIE Z
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I totally agree. This version of AOL is at least a bit clunky. I had to save my signature as a photo and then have to go into the folder where I saved it, copy it, and attach it to the email. Makes it difficult to do business.
An error occurred while saving the comment JAMIE Z
commented
This needs to be fixed.
An error occurred while saving the comment JAMIE Z
commented
I have a business signature with icons, but when I try to copy and paste the full signature to the message, the icons don't show up. Can you fix this? It is very time-consuming to cut and paste, and cut and paste.
JAMIE Z
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469th rankedJAMIE Z
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101st rankedJAMIE Z
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296th rankedJAMIE Z
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2nd rankedJAMIE Z
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3rd rankedJAMIE Z
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I have lost 100 messages from my New Mail at a time, this has happened twice! The Search function does not always pull up all of the messages that it should, and sometimes leaves out items that are in the Sent folder and Recently Deleted folder. The inconsistencies in the Search funtion are puzzling. The other thing that bothers me is that we don't see feedback from AOL on what could be causing the issue and if it is resolved.