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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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941 results found

  1. Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc

    I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.

    134th ranked

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  2. I cannot copy and paste from Word documents properly in the new AOL format.

    When I copy and paste from a Word document into the New AOL Mail it adds a carriage return, line feed to each of my carriage return line feeds and thus adds a bunch on white space throughout my documents, frequently turning a 3 page document into a 5 - 6 page document. This did not happen in the Old AOL Mail. When I save each document as a text document and then copy and paste from the text document the extra carriage return line feeds does not happen. What I found is if I match the font style and…

    110th ranked

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  3. Go back toi the way it was

    I don't like this new format. The way the older system was set was easy and quick for me to use. I am not impressed by this change. Please set it back/

    63rd ranked

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  4. I've just spent about 30 minutes on the phone with Alex, who has been great! She tells me there is nothing that can be done!

    When you "upgraded" the system last year, whenever I wanted to open an attachment to an email, that attachment had to be downloaded to my download files. BIG PROBLEM!! I now have HUNDREDS of files in my "Download" files I don't want, don't need, and can only delete ONE BY ONE. This is insane!!!! This change is a total DOWNGRADE and must be REVERSED as soon as possible!!!

    Thanks, ****@aol.com

    347th ranked

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  5. The search function does not work well at all and does not search all mail.

    Bring back the old search function. The search button that was by the compose button functioned effectively and one could actually FIND what you were looking for. The current button does NOT locate all the searched for emails. Very frustrating.

    50th ranked

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  6. block more senders from my spam mailbox. Currently I can only block certain emails from spam.

    I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.

    195th ranked

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  7. How to improve it? GO BACK to the original version.

    Just go back to the standard version

    70th ranked

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  8. Without being able to sort by sender, I am no longer interested in having AOL

    WHen you are cleaning out your inbox, sorting by sender is the easiest way to mass delete when you get a ton of emails. Taking this away, means you most likely lost my business.

    72nd ranked

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  9. inappropriate ads on webmail

    I am getting inappropriate ads when I got to open my email on a browser
    I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!

    347th ranked

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  10. AOL's new Search failure -

    when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these

    176th ranked

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    1 comment  ·  Admin →
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  11. CHANGE FONT

    THE FONT SUCKS & THERE'S NO WAY TO CHANGE IT IN SETTINGS!!! :(

    347th ranked

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  12. Joe Biden christmas ads? Get rid of them!!!!

    Why the heck are we getting "donate to Joe Biden" ads after we send our email???? Why are we not getting "donate to Donald Trump" ads as an option? This is offensive, please remove Joe Biden donation ads from my email services.

    222nd ranked

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  13. Please restore classic AOL. My old emails won't load. I am in a panic

    I am horrified,, very upset that I can't load old emails on my iMac.

    71st ranked

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  14. Don't Cut Off Right Side of Email

    Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?

    347th ranked

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  15. SPAM

    I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.

    Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.

    Get your act together please.

    459th ranked

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  16. 72nd ranked

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  17. 77th ranked

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    1 comment  ·  Admin →
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  18. page design and intent

    the composition and reading pages have become to cramped due to inefficient use of page feature spacial area design and distracting commercial endeavors

    459th ranked

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  19. print too small have it set to large and its tiny

    We need a larger print option, today its smaller than 2 days ago, what the heck is going on

    459th ranked

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  20. Make the letters larger...they are very hard t read for an older person who has eye sight problems.

    Make the letters larger, they are very hard for an older person to read if the person has any eyesight problems.

    32nd ranked

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